RESET
Legal

Privacy Policy

Last updated: March 17, 2026

1. Introduction

RESET ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RESET mobile application and website (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, username, and password when you create an account.
  • Profile Information: Avatar photo, bio, timezone, preferred language, and location preferences you choose to share.
  • Check-in Data: Daily habit completions, evidence photos, notes, and streak information.
  • Community & Social Data: Messages in communities, comments, reactions, friend connections, and challenge participation.
  • Payment Information: When upgrading to Reset Pro, payment details are processed securely by the applicable app store or payment platform. We do not store your full credit card number.
  • Support Inquiries: Information you provide when contacting our support team.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type, and unique device identifiers.
  • Usage Data: Pages viewed, features used, timestamps, and interaction patterns.
  • Location Data: Only when you explicitly grant permission and based on your chosen location mode (Precise, Approximate, or Hidden).
  • Push Notification Tokens: When you enable push notifications, we store the necessary subscription data to deliver notifications to your device.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Track your daily habits, streaks, and progress.
  • Enable social features such as communities, challenges, and friend connections.
  • Send you daily motivation emails and push notifications (when opted in).
  • Provide personalized habit coaching through our AI features (for Pro users).
  • Process transactions and manage your subscription.
  • Respond to your support inquiries.
  • Detect, prevent, and address technical issues and security threats.
  • Improve and optimize the Service based on usage patterns.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With Other Users: Your profile information, check-ins, and activity are visible to other users according to your privacy settings. If your account is set to Private, only approved followers can see your posts.
  • Service Providers: We share data with trusted third-party services that help us operate the Service (e.g., hosting, payment processing, email delivery). These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage & Security

Your data is stored securely using industry-standard infrastructure with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

7. Your Rights & Choices

You have the following rights regarding your data:

  • Access: You can view and export your data at any time through your profile settings.
  • Correction: You can update your profile information directly within the app.
  • Deletion: You may request complete deletion of your account and all associated data by contacting our support team.
  • Email Opt-Out: You can disable daily motivation emails in your profile settings or via the unsubscribe link in any email.
  • Push Notifications: You can enable or disable push notifications in your profile settings at any time.
  • Location: You can change your location mode (Precise, Approximate, or Hidden) at any time in your profile settings.
  • Private Account: You can set your account to private, requiring others to request approval before following you.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through the Support page.

9. Cookies & Tracking

RESET uses essential cookies and local storage to maintain your session, remember your language preference, and provide core functionality. We do not use third-party advertising cookies or tracking pixels. Analytics data is collected in aggregate form to improve the Service and is not linked to your identity for advertising purposes.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the app and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the in-app Support page. We will respond to your inquiry as promptly as possible.